One of the interesting things about the internet is that it allows anyone with some time and determination to present themselves as anything that they desire. When you are looking for products online there are so many options….from the big box stores to anonymous stores that you have no idea who or what they represent. Is this a reputable company? How big is this company? Will they do what they say? Shoud I trust them? Most people are at least somewhat leery of buying online from someone they don’t know. One of the challenges in running an ecommerce store is how to present yourself to your customers. Many ecommerce stores are home based or small businesses trying everything they can do to find customers. How do you best do that? Do you try and look like a big company with a large number of employees or do you ignore the issue altogether and just try to promote your business.
Hopefully we can put you at ease concerning QuiltedClassics.com.
We are Kelly & Amy Smith and we are the owners and operators of QuiltedClassics.com. At this time we are the only employees…so if you call us, you will get either one of us or our answering machine (we get busy at times and can’t get to the phone). We handle all of the purchasing, accounting, customer service, shipping, web design, marketing, etc. We started selling products on Ebay about 8-9 yrs ago and we have had a few versions of online stores over that time. QuiltedClassics.com was born in May of 2009 and we are determined to grow this business to it’s fullest potential. We know that means expanding our product lines (we would love suggestions from customers), and providing a perfect buying experience for our customers (building trust).
Just for a little more background on us. We have been married for 20 yrs and we are the very proud parents of an active 7 yr old boy, Coley (see Halloween picture on right). I was in the textile manufacturing business for 25 yrs and mainly worked in operations and planning areas. Amy worked in the textile business breifly and has worked in administrative functions for several companies. We have lived in North Carolina pretty much our entire lives and we have been in beautiful Wilmington, NC for 10 yrs. We attend and are active volunteers at Port City Community Church. Our lives are pretty normal ones..we work hard, we love spending time with our family and friends, and we are grateful to God for what he provides.
That in a nutshell is what QuiltedClassics.com is….in summary, it is us, Kelly & Amy Smith…not some large business that does not care about anything but the bottom line. If you have any questions or comments about our products, service or if you just want to call to introduce yourself, please do. We can be reached at 910-805-5345. We would love to hear from you!
Kelly Smith – QuiltedClassics.com